Terms and conditions

CONCEPTS

  1. Seller - UAB "Talino 10", legal Entity Identifier - 304299948, address Savanorių pr. 178-212, Vilnius, VAT Identification Number - LT100012215014.
  2. E-store - this online store located at https://ltuarmor.com.
  3. Buyer - a natural person, who can enter into transactions in accordance with valid acts, who buys goods for personal consumption or with the purpose of resale.
  4. Buyer - a legal person of the Republic of Lithuania who purchases goods as an end user who can enter into transactions in accordance with valid acts, who buys goods for personal use and for his own business or with the purpose of resale.
  5. Rules - these rules, which determine the rights and obligations of the Buyer and the Seller, the terms of purchase and payment of goods and services, the procedure for delivery and return, the responsibilities of the parties and other provisions.
  6. Party - Buyer and Seller, jointly or severally.
  7. Goods, services - what is sold in the E-store.

GENERAL PROVISIONS

  1. These rules determine the mutual rights, duties and responsibilities of the Buyer and the Seller, as well as other provisions related to the purchase and sale of goods and services when purchasing in this E-store.
  2. In order to purchase goods and services in the E-store, the buyer must confirm his consent to read and follow the E-store Rules. If the buyer has not read, understood or agreed with the rules, he cannot buy goods and services in the E-shop. By confirming that he has read the Rules, the buyer confirms that he understands them and agrees with them.
  3. The seller reserves the right to change the rules at any time at its discretion. Changes to the rules take effect after they are published in the E-shop.

CONCLUSION OF PURCHASE - SALE AGREEMENT

  1. The purchase-sale contract is concluded between the Seller and the Buyer. The purchase-sale contract is considered concluded when the Buyer places an order by forming a basket of goods, chooses a delivery method and a payment method and pays for the order in full.
  2. The seller confirms the buyer's order by displaying and sending the order information and confirmation email. by mail or phone, or by sending a VAT invoice.
  3. The Seller has the right to send or show the Buyer other intermediate messages before the conclusion of the purchase - sale contract, for example, about the required payment or confirmation that the payment has been received.

BUYER'S RIGHTS AND OBLIGATIONS

  1. The Buyer has the right to buy in the E-store, in compliance with the Rules, other instructions and instructions of the Seller and acts of the Republic of Lithuania.
  2. The buyer also has the right to return and exchange low-quality or improperly completed goods, to use the guarantees applicable to the goods.
  3. The buyer also has other rights provided for in the Rules and legal acts of the Republic of Lithuania. The Buyer has the obligation to pay the price of the ordered goods and their delivery to the Buyer and other payments, as well as to pay the costs of returning the goods, if they are borne by the Buyer.
  4. The buyer undertakes to accept the ordered goods according to the chosen delivery method. In such a case, if the Buyer chooses delivery of the goods by picking up the goods from the pick-up point specified by the Buyer, the Buyer undertakes to do so within the deadline set by the Seller.
  5. It is the buyer's responsibility to inspect and check the goods upon acceptance. In this case, if the Buyer notices damage to the shipment of goods from the E-store, clearly visible defects in the goods, or other non-compliance of the goods with the goods ordered by the Buyer, the Buyer must inform the Seller about this. The Buyer must inform the Seller about defects in the quality of the goods.
  6. The buyer undertakes not to use the E-store in a way that may endanger the proper functioning, security, integrity of the E-store or limit the ability of other persons to use the store. The buyer has the obligation to use the E-store only for legal purposes and to comply with other requirements set out in the Rules and legal acts of the Republic of Lithuania.

SELLER'S RIGHTS AND OBLIGATIONS

  1. The Seller has the right at any time, at its own discretion, without notice to the Buyer, to temporarily suspend or terminate the operation of the E-store. After the temporary suspension of the E-store, the orders placed by the Buyers are completed and fulfilled, but new orders are no longer accepted from the day of the temporary suspension or cessation of activity determined by the Seller.
  2. The Seller has the right to contact the Buyer if the Seller is unsure about the order or needs to clarify the Buyer's information so that the Seller can properly fulfill the order.
  3. The Seller has the right to cancel the Buyer's order under the conditions and procedure provided by the Rules.
  4. The seller has other rights provided for in these Rules or legal acts of the Republic of Lithuania.
  5. The seller has the obligation to respect the privacy of the buyer, to protect the confidentiality of his data in accordance with the procedure established in the Rules and laws of the Republic of Lithuania and the Privacy Policy of the E-store.
  6. The Seller undertakes to deliver the ordered goods to the Buyer according to the delivery method chosen by the Buyer, or to prepare the goods for collection if this method of delivery is chosen.
  7. In accordance with the procedure provided by the rules and laws of the Republic of Lithuania, the Seller undertakes to accept the goods returned by the Buyer.
  8. Being unable to deliver the ordered goods to the Buyer, the Seller undertakes to return the money paid by the Buyer for the missing goods or for the entire order within 14 working days.

PRICES OF GOODS AND PAYMENT PROCEDURE FOR GOODS

  1. All prices of goods sold in the e-shop are indicated in euros, including taxes (VAT).
  2. The buyer, in order to order and purchase goods from the E-shop, pays for them in the following way: he pays by transfer to the specified bank account.
  3. Goods are sold to the Buyer at the prices valid in the E-store at the time of placing the order. The specific price of the goods and the amount to be paid for the goods are shown to the Buyer after creating the goods basket.
  4. If the Buyer does not agree with the indicated price, he cannot continue the order procedure and order the goods.
  5. Unless otherwise stated, delivery service and other services are chargeable. The prices of these services and their calculation and payment procedure are specified in the E-store.
  6. When purchasing goods in the E-store, payment can be made using the methods specified in the Store.
  7. Goods purchase documents - order information, VAT invoices, are submitted to the Buyer electronically and sent by e-mail. These electronic purchase documents are valid without a signature.

DELIVERY AND COLLECTION OF GOODS

  1. The buyer has the option to choose the delivery method. The e-shop offers the method of delivery (collection) of goods: to the specified address of the buyer.
  2. If the Buyer chooses to collect the goods at the place and time specified by the Seller, the Buyer undertakes to collect the goods himself or through an authorized representative at the place specified by the Seller. If the Buyer specifies another recipient, the Buyer ensures that the specified recipient or his representative will collect the goods at the time and place specified by the Seller.
  3. If the Buyer chooses delivery of the goods, the Seller can deliver the goods himself or through an authorized representative or through a courier. After choosing the delivery of the goods, the Buyer undertakes to accept the goods himself and must have a valid identity document. If the Buyer cannot accept the delivered goods himself, and the Seller delivers them (himself or via a courier) to the address specified by the Buyer, in this case the Seller is considered to have delivered the goods properly and the Buyer cannot make claims against the Seller for delivery of the goods to the wrong person.
  4. If the Seller indicates the delivery, shipping or collection fees of the goods in the E-store, the Seller has the right to change them at his discretion. Valid rates are indicated in the order creation window so that the Buyer has the opportunity to get acquainted with them before confirming the order.
  5. If the Seller specifies the terms of delivery, shipment or collection of goods in the E-shop, the Seller has the right to change them at his discretion. The valid terms are indicated in the order creation window so that the Buyer has the opportunity to get acquainted with them before confirming the order.
  6. The term of delivery of the goods to the Buyer starts counting from the date of delivery of the goods.
  7. The seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties or due to circumstances beyond the control of the Buyer.
  8. If the buyer accepts the shipment without comments, it is considered that the goods were delivered in the undamaged package of the shipment, the quantity, quality, and assortment of the goods meet the conditions of the Purchase - Sales Agreement, and the additional services related to the sale and delivery of the goods have been properly performed.
  9. The seller is not responsible for the fact that the color, shape, smell or other parameters of the goods specified in the E-store may not correspond to the real size, shape, color of the goods, the Buyer's imagination due to the characteristics of the monitor used by the Buyer, or the Buyer's subjective assessment.
  10. The risk of accidental loss or damage of the goods passes to the Buyer from the moment the goods are handed over to the Buyer or his authorized representative or the person who received the goods at the delivery address specified by the Buyer.

RETURN AND EXCHANGE OF GOODS

  1. If you want to return a defective product, you should send it by mail to: Savanorių pr. 178-212, Vilnius.
  2. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  3. In the case of the sale of low-quality goods, the buyer can request to replace the goods of inappropriate quality with suitable ones, reduce the price of the goods, return the goods and recover the money paid for them. Replacement and return of defective goods is carried out in accordance with the procedure established by these Rules and legal acts of the Republic of Lithuania.
  4. The buyer cannot return such goods, the possibility of return of which is not provided by the legal acts of the Republic of Lithuania.
  5. In case of low-quality services provided, the Buyer has the right to demand the elimination of deficiencies in the provision of services, return the price paid for the services, and reduce the price of the services.
  6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  7. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  8. In case of disagreements between the Buyer and the Seller, they are resolved through negotiations. If the parties fail to reach an agreement, disputes are finally settled in accordance with the procedure established by the laws of the Republic of Lithuania.
  9. The buyer-user can submit a request or complaint regarding the goods or services purchased in the Store to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, phone: 8 5 262 67 51, fax: 8 5 279 1466, e-mail: tarnyba@vvtat. lt, on the website www.vvtat.lt, for its territorial divisions in counties) or to fill out the application form on the Electronic Consumer Dispute Resolution Platform, available at http://ec.europa.eu/odr/. This condition does not apply to Buyers - entrepreneurs.

BUYER DATA PROTECTION AND PRIVACY POLICY

  1. The Seller takes care of the Buyer's data protection and privacy when the Buyer uses the E-store.
  2. The seller's privacy policy is specified on the E-shop's Privacy Policy page.

SELLER'S MARKETING MEASURES

  1. The seller can, at his discretion, carry out various promotions, apply product discounts, carry out other marketing and marketing measures. The seller has the right to unilaterally, without separate warning, cancel and change the established promotions, discounts and other marketing tools at any time. Changes or cancellations are effective from the moment they are made.
  2. When the Buyer purchased a product for which the Seller gave a discount or a gift, or the Buyer paid with a gift card, and the Buyer uses the provided right to return the product, only the amount he actually paid for the product is returned to the Buyer.

RESPONSIBILITY OF THE PARTIES

  1. The buyer must use the e-store only for legal purposes and those permitted by the Rules and applicable legal acts and is responsible for violations of this obligation.
  2. The Buyer undertakes to ensure that the data provided to the Buyer in the E-store are correct, relevant and accurate. If the Buyer provides incorrect data, the Seller is not responsible for the resulting consequences.
  3. The buyer is responsible for the security of his registration data and undertakes not to disclose them to third parties. The Seller is not responsible for the consequences arising from the disclosure of the Buyer's information to third parties.
  4. If the Buyer indicates his data to a third person who uses this data to use the E-store, the Seller considers such a person to be a Buyer and all the rights and obligations applicable to the Buyer apply to him.
  5. The Seller is released from any responsibility in cases where losses occur due to the fact that the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with the Rules / Purchase - Sale Agreement, although he was given such an opportunity.
  6. If the Seller's e-shop contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities carried out there, does not supervise, control those websites and does not represent those companies and individuals.
  7. In case of damage, the guilty party compensates the other party only for direct losses.
  8. The Seller is not responsible for non-fulfillment of the purchase-sale agreement or non-delivery or late delivery of goods, if this occurred due to the fault of third parties or due to circumstances that the Seller could not control and reasonably foresee at the time of the conclusion of the purchase-sale agreement and could not prevent the occurrence of these circumstances or their consequences ( force majeure circumstances). If the specified circumstances last longer than 1 (one) month, the parties may terminate the purchase-sale agreement by mutual agreement.

FINAL PROVISIONS

  1. The rules and the purchase-sale contract and the legal relations between the Buyer and the Seller are regulated by the legal acts of the Republic of Lithuania and the European Union.
  2. The Seller has the right to change the Rules at its discretion, unilaterally, without further notice. Changes take effect from the moment they are placed in the E-store and are binding for the Buyer who wants to use the E-store.
  3. The information that is provided on the Seller's E-store website is considered to be provided to the Buyer in writing.
  4. The Seller may at any time transfer its rights and obligations arising from these Rules to third parties without the Buyer's consent and without notifying him.
  5. In case of disagreements between the Buyer and the Seller, they are resolved through negotiations. If the parties fail to reach an agreement, disputes are finally settled in accordance with the procedure established by the laws of the Republic of Lithuania.
  6. The buyer-user can submit a request or complaint regarding the goods or services purchased in the Store to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, phone: 8 5 262 67 51, fax: 8 5 279 1466, e-mail: tarnyba@vvtat. lt, on the website www.vvtat.lt, for its territorial divisions in counties) or to fill out the application form on the Electronic Consumer Dispute Resolution Platform, available at http://ec.europa.eu/odr/. This condition does not apply to Buyers - entrepreneurs.
  7. Buyer - a natural person, who can enter into transactions in accordance with valid acts, who buys goods for personal consumption or with the purpose of resale.
  8. Buyer - a legal person of the Republic of Lithuania who purchases goods as an end user who can enter into transactions in accordance with valid acts, who buys goods for personal use and his own business or with the purpose of resale.
  9. Rules – these rules, which determine the rights and obligations of the Buyer and the Seller, the terms of purchase and payment of goods and services, the order of delivery and return, the responsibilities of the parties and other provisions.
  10. Party - Buyer and Seller, jointly or severally.
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